Ahoj pánové, jenom pro představu, posílám kopii chatu s jejich operátorem, když jsem se chtěl dozvědět, kam poslat kopie dokumentů. Docela se mi nelíbí, že v podmínkách uvádí, že ověření proběhne do 3 dnů, ale v reálu mi potom napíší 5-7.. no a už vůbec se mi nelíbí, že ten operátor chat prostě ukončil a hotovo
Všem angličtinářům se omlouvám..

Lutfen bekleyin. Site operatoru birazdan size cevap verecek.
Su an 'Operator' ismi ile yaziyorsunuz.
Operator: hello
Operator: how may i help you
siz: Hi, I want to verify my account, where can I send copies of documents?
Operator: verification takes 5-7 working days you will receive a conformation email after your account is verified
siz: I thought, that I saw in Terms and Conditions, that it will takes 3 working days??
Operator: unfortunately it takes a bit longer
siz: so you are not observe Terms and conditions? it sounds very implausible
Operator: we apologize for the delays
siz: The account verification process will be done within 3 working days after receipt of correct documents
siz: right from your T and C..
Operator: we apologize for the inconvenience after your account is verified you will receive a email from us
siz: can you give me any satisfaction for this delay?
Operator: unfortunately you will need to wait
Chat oturumu sona erdi.
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