Greetings

We're very sorry but Jordan misinformed you on the live help,
unfortunately you're not eligible to receive any bonus, your
redemptions exceed the deposited amount by far, if you want to
receive any kind of bonus you need to deposit more than the amount
you took out of your 5Dimes account. Once more sorry for the inconvenient.
Please let us know if there is anything else we can assist you with.

Sincerely,

Mike
5Dimes Casino & Sportsbook
Customer Service
1-800-305-3517


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