Pinnacle Sports: Problémy s přihlášením

[Orbital]

jo bude to tak, pokud clovek zmackne parkrat reload pri dynamic lines, tak to tam ma
proste to chce mit druhe zalozni IPcko<div style="font-size: xx-small;color: #0000ff;display: inline-block;text-align: center;width: 100%;">
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[Orbital]

Dear Client,



The system used by Pinnacle Sports to monitor IP addresses for excessive “hits” to our site blocks the IP address completely.

Pinnacle Sports does not use a system which adds a temporary ban to our site.

Any message stating your IP address was banned for a specific number of minutes is not from Pinnacle Sports.

Our IT Department believes this type of message comes directly from the ISP. Kind regards,

Customer Service Department
Pinnacle Sports

Ja uz nevim, co mam delat. Co sepsat petici?

Pripojil by se nekdo? Nevim jak to udelat, aby byla zachovana anonymita, treba poslat jen Fragment IDcka a bydliste nebo tak neco a hlavne ISP. Protoze ten connection reset shit to dela uplne u kazdyho pripojeni i v zahranici. Po zmene IP adresy se to okamzite aktivuje.<div style="font-size: xx-small;color: #0000ff;display: inline-block;text-align: center;width: 100%;">
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[Alx]

Zpocatku po me chteli traceroute moji cesty na jejich servery.
Jak v situaci kdy se na pin dostanu, tak i v situaci, kdy se na nej nedostanu se
posledni server co mi odpovida je 216.152.161.126 (v siti onenet.an),
predpokladam, ze za nim jsou uz servery pinnu (ktere maji zakazane
odpovidat jak na ping, tak i na tracert).
Vzhledem k tomu, ze i v nefunkcnim stavu odpovida server 216.152.161.126,
je temer jiste, ze problem je u nich. To jsem taky vyzkousel, kdyz mi pinn prestal
odpovidat, tak jsem v praci pouzil vedlejsi pocitac (ma jinou IP adresu - adresy se lisily
jen v poslednim cisle) a stranky normalne najely - to temer urcite vylucuje problemy
na ceste nebo meho ISP, na ktere se pinn tak rad odvolava.

Ja jsem se dostal jeste o kousek dal, viz email od pinnu dole - pouziti jejich
proxy serveru. Pokud ale dostanu tu kratkou blokaci, tak se ani na jejich proxy
nepripojim.

K petici se rad pripojim.

A.

Dear Client,

It is our understanding that some clients have difficulties reaching our www.pinnaclesports.com site. We also know that on occasion there are problems with the routing of traffic for certain parts of the World. The routing of traffic by individual ISPs to Pinnacle Sports is, unfortunately, outside our control.

If you are having difficulties reaching our site, please try this IP address instead, 216.152.164.180.

If you are not able to reach our site using our site IP, you may configure our proxy to access our site. Please use the following instructions to configure our proxy in Internet Explorer:

1. Go to Tools -> Internet Options -> Connections
2. Select LAN Settings
3. Under Proxy Server, check the box "Use a proxy server for your LAN"
4. Enter this information: Address: 200.26.206.17, Port: 1863
5. Click OK.

Once you have configured the proxy, you can try to access our site by using www.pinnaclesports.com or by IP http://216.152.164.80.

Please note this is not a public proxy and will only direct you to our site. If you configure your computer to use this proxy, you will only be able to access the Pinnacle Sports site. To access other sites, it would be necessary for you to disable the proxy settings.

Please note that if you have any doubts about this process you should consult with your local computer specialist. Pinnacle Sports takes no responsibility for any adverse consequences which may occur as a result of making this change to your computer.
Kind regards,

Customer Service Department
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[Orbital]

Diky. Tak to chce aspon jinej browser na tu proxy, kdyz uz ne comp.

Po nastaveni proxy mi jede primo pinnaclesports.com, ale ne ta ciselna IP adresa.

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[Alx]

Aby toho nebylo dost s prihlasovanim, tak se jeste totalne zesralo internetove spojeni do Karibiku.
Zatimco normalne me jelo 5-10Mb/s, tak posledni dva dny jsem rad kdyz se priblizim 1Mb/s, standard
0.5Mb/s.

http://www.speedtest.net/result/1124278599.png

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[Orbital]

tohle mi ani nerikej nebo ti dam ze zlosti ban

ze spatne pripojeni v karibiku je 0.5-1mbit a dobre je 10mbit... volil jsem mezi brazilii a karibikem

v brazilii je 0.5-1mbit zazrak a 0.0 je normal a s tim tady sazim 2 roky<div style="font-size: xx-small;color: #0000ff;display: inline-block;text-align: center;width: 100%;">
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[Orbital]

btw pin ma v holandsku a snad i na holandskejch antilach zakaz cinnosti ne? k nim KURVA ZAJDI NA POBOCKU ve willemstadtu a zarvi na ne jmenem vsech ceskych sazkaru<div style="font-size: xx-small;color: #0000ff;display: inline-block;text-align: center;width: 100%;">
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[1]

Nielenze Pinnacle permanentne nasiera tym blokovanim po kazdych asi 10 minutach,

teraz nieco nove.

Po nalogovani toto:


soap:ServerServer was unable to process request. ---> Login failed. The login is from an untrusted domain and cannot be used with Windows authentication.
This form is secured using SSL (Secure Sockets Layer) encryption registered with Network Solutions®.


Normalne som sa nalogoval, ale ta sprava mi vybehla 1.krat.

Uz sa Vam nieco podobne stalo ?<div style="font-size: xx-small;color: #0000ff;display: inline-block;text-align: center;width: 100%;">
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[1]

Inak o tom blokovani... vymenil som si s nimi par mailov, pritom ten moj posledny uz bol tak "na hrane" , dost ostry ...


a nejaky den - dva im trvalo a odpovedali nakoniec toto:


Dear Sir,

Pinnacle Sports uses an automated system to block those IP addresses which are perceived to be abusing our site. However, the system used by Pinnacle Sports to monitor IP addresses for excessive “hits” to our site blocks the IP address completely and permanently. Only when the client notifies us of the blocked IP address is the IP address released. The releasing of a blocked IP address is a manual process.

Any message stating your IP address was banned for a specific number of minutes, or if this happens without a message, is not an action taken by Pinnacle Sports.


Our IT Department believes this type of message comes directly from the ISP.
Our system is not designed to impose a temporary ban to our site and then allow access after some period of time.

Kind regards,

Customer Service Department
Pinnacle Sports



Uz som im neodpisoval, aj ked mozno zle pochopili to blokovanie - mne sa ziadna sprava nezobrazuje, len proste blok na 3-5 minut a potom

znova fungujem 10 minut a stale tak dokola...<div style="font-size: xx-small;color: #0000ff;display: inline-block;text-align: center;width: 100%;">
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[Orbital]

jo, porad to stejny

nedava mi to smysl<div style="font-size: xx-small;color: #0000ff;display: inline-block;text-align: center;width: 100%;">
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[Alx]

Asi po desatem mailu, kde jsem jim neustale popisoval co se deje, mi poslali nasledujici:

Dear Sir,

Our IT Department suggests the following:

o if using a wired connection, please check and/or swap the network cable
o please check for cuts, breaks, kinks in the cable
o check if the cable is not running through or close to power cables
o if using a wireless connection, check if there are no other devices on the same 2.4Ghz wave length next to the router (i.e cordless home phone)
o check if there is no other device, that emits electrical fields, next to the router (i.e speaker or any other device with a magnet)
o check configured scheduled tasks that might be running (i.e anti-virus, spyware scans, diagnostic jobs)
o if running a software firewall, please check the logs
o scan the computer for known viruses, trojans, rootkits


Please note that if you have any doubts about this process you should consult with your local computer specialist. Pinnacle Sports takes no responsibility for any adverse consequences which may occur.

Kind regards,

Customer Service Department
Pinnacle Sports


Chvili jsem nevedel, zda to mysli vazne nebo si ze me jenom delaji srandu.

Asi ti vypada, ze nefunkcnost pinn stranky zpusobuje jejich provider, ktery se boji DoS utoku, tak nas vzdy na chvilku odstrihne.<div style="font-size: xx-small;color: #0000ff;display: inline-block;text-align: center;width: 100%;">
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[Alx]

A posledni mail co jsem od nich dostal byl tento:

Dear Sir,

If the procedure provided in our previous email does not work, please answer the following questions so that our IT Department can investigate this issue:

- what are the connectivity issues the customer is having?
- can he describe or send us any screen shots of what happens when it happens?
- Apart from live betting and dynamic lines, what else is the client doing when it happens?

We appreciate your co-operation.

Kind regards,

Customer Service Department
Pinnacle Sports

Chtelo udelat video z plochy. aby videli, jak se k nim nemuzeme dostat...<div style="font-size: xx-small;color: #0000ff;display: inline-block;text-align: center;width: 100%;">
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[Orbital]

prave mi to zas spadlo, tak si jdu precist sazkare...
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[Orbital]

znate tenhle obrazek?

obvykle je objevi nekde tesne predtim, nez pinnacle je nahozen po te nekolikaminutove pauze... lze z toho sazet!!! i kdyz je to k neuvereni<div style="font-size: xx-small;color: #0000ff;display: inline-block;text-align: center;width: 100%;">
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[1]

Tiez sa mi to stava.

Este to mavam aj "zduplovane", ine pismo, atd. ... a reflektory (pri pozerani kurzov napriklad na NBA) - aj 8 x na obrazovke (mam na mysli ten reflektor - ako na stadione, co je

normalne vpravo hore, pri nalogovani len jeden - pri takejto chybe ho mam aj 8 x na obrazovke...).<div style="font-size: xx-small;color: #0000ff;display: inline-block;text-align: center;width: 100%;">
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