The Greek - vyplata

Poziadal som o vyber (nie je to moj 1. vyber; snad 8. az 10., za poslednych 5-6 rokov - hram tam malo) u The Greek.

Odpovedali:

Dear XY,

Please be advised that due to our banking regulations you are required to submit a valid photo ID preferable your driver’s license along with any current utility bill showing the address on file for withdrawal processing.


You may submit your documents by fax 1800-310-8304 or scan and email us at [email protected] or to our Risk Management Department at [email protected]

...


Zaujimave je, ze uprednostnuju kopiu vodicskeho preukazu :roll: .


Fakt je, ze kopiu co tam odomna maju (asi OP), mam uz asi 1 rok prepadnuty, ale tento rok som uz vyberal - a nic nechceli.

Dalsia vec: prestahoval som sa, takze ked uvidia "utility bill" - inu adresu (nez mam v ich zaznamoch) - moze to byt problem ? Aby

nevyrukovali s niecim, ze som mal oznamit uz davno zmenu adresy, a nemozu snad robit v tomto smere problemy s vyplatou ?


Potom chcu poplatok za vyber, 10.52 EUR, lebo som nehral aspon 2-3 zapasy kazdy tyzden (posledny mesiac).

Pritom v pravidlach maju len neurcito napisane:

•The account has been open and wagers placed each week for the last 30 days

(o pocte stavok tam nepisu; hral som asi 1 zapas tyzdenne)

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oni zadaji ID vzdy, kdyz suma vyberu dosahne cca 5000usd

ridicak chteji, protoze jsou to sazkovka s US zakazniky a tam nejsou obcanky

utility - zadny problem, jen napis, ze ses prestehoval

co se poplatku 15usd tyce, tak jejich definice je wagerS, nikoliv wager, takze pokud vsadis 2x tydne tak to vyargumentujes<div style="font-size: xx-small;color: #0000ff;display: inline-block;text-align: center;width: 100%;">
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Dakujem za odpoved.

Kopie som poslal.

Vsimli si, ze adresa nesedi. Len chceli vysvetlenie a potvrdenie starej a novej adresy.

Pochopili to (ze som sa prestahoval) a slubili do 24-48 hodin vyplatit.

Inak odpovedaju (na maily) celkom rychlo (vlastne ako vzdy-co som u nich snad uz aj 6 rokov-este sa volali Olympic),

tak do 30 minut vacsinou.



To taky Pinnacle (aj ked to patri asi do ineho vlakna) ma vcera trosku "vyplasil". Vzdy vyplacali do 2-3 hodin,

aj "nadlimitne" vyplaty, ale teraz som cakal asi 31.5 hodiny. V minulosti, aj ked to aj vtedy vzdy musel schvalovat nejaky ich manager,

vzdy to trvalo max. tie 3 hodiny ...

"Dear Client,

As soon as the manager is back in the office your request will be reviewed.

We apologize for the delay and appreciate your patience.



Kind regards,

Customer Service Department
Pinnacle Sports"


Pamatam si, ze aj Ty (Orbi) si mal minule, pred par mesiacmi (ked si cakal podstatnu cast banku), podobny problem,

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