Hi xxx,

We regret to inform you that Marathonbet has taken a decision to withdraw its online betting and gaming services for all residents of Slovakia for the foreseeable future.
We sincerely apologise for any inconvenience this may cause you however, this decision has been taken for regulatory reasons that are beyond our control.

As of 30/06/2017 we will be suspending the accounts for all residents who live in Slovakia. After this date, you will not be able to use your account to access our online sportsbook, casino or games products.
You will still be able to access your account to allow you to arrange withdrawal of your outstanding balance. To do so, please visit our website. Simply Login, select ‘Withdraw' in ‘My Account’ and follow the instructions detailed on the website.
If you have forgotten your login details, you can find them via the “Lost Password?'' function at the top of the homepage.

Please note:
• We may require additional documentation from you in order to process your withdrawal.
• You will be able to process your withdrawals online for a period of 7 days after which you will need to contact our Customer Support team to arrange withdrawal of any outstanding balance.
• For any outstanding bonuses and free bets, all remaining wagering requirements must be met prior to any withdrawal request and before 07/07/2017. In the event that you request a withdrawal with wagering requirements outstanding, we reserve the right to remove any bonus funds prior to processing any withdrawal request.
• All open bets will still stand, even after the date your account has been closed. As soon as all of your outstanding bets have been settled, please contact our Customer Support team, who will be more than happy to arrange withdrawal options with you.
• If you experience any problems accessing your account or withdrawing your funds at any time, you can contact Customer Support Team by emailing [email protected].
We would like to take this opportunity to thank you for your loyal custom and support of Marathonbet. If these circumstances change, we will not hesitate to contact you.