mam problem u Pinny s vyberom cez VISU. Prvy vklad som robil cez kartu, nasledne som este v ten isty den zaslal vsetky potrebne dokumenty. Prisiel mi aj potvrdzujuci mail, ze vsetko je ok.
No ak chcem cez tuto schvalenu kartu spravit vyber, dostanem len toto suche skonstatovanie
Dear Pinnacle Sports’ Client,
Your credit/debit card documents were reviewed and approved by our Risk Management Department.
All submitted documents will be stored on a secure file server using industry standard strong encryption. The encrypted files are only accessible by our Risk Department using a specially designed and secured access mechanism.
Pisal som mail na Customer Service, ze kde je problem, tu je odpoved:
Due to changes in the return policy of our credit card processing company, Pinnacle Sports is unable to return funds to member credit cards. Please remember you must submit your credit card information before any withdrawal may be processed. Our Risk Management Department must receive legible copies of the credit card, front and back, a valid identification with picture ID, and a completed Credit Card Authorisation Form.
Nasledne som opat poslal mail na Customer Service s tym, ze vsetky dokumenty som poslal a su aj schvalene, odpoved:
Due to changes in VISA and MasterCard rules, Pinnacle Sports is unable to return funds to member credit cards. Within three days of your deposit and before any withdrawal is processed, you must upload legible copies of the credit card, front and back, a valid identification with picture ID, and a completed Credit Card Authorization Form.
Please note that withdrawals from accounts with credit card deposits are processed with a bank wire transfer with the exception of RMB accounts, INSTADEBIT (CAD accounts only), myCitadel, (SEK, GBP, RMB and selected countries that use the EURO as their currency) Moneybookers (RMB accounts only) or NETELLER.
Fakt nechapem preco ma takto Pinny rozculuje, ked su vsetky podmienky z mojej strany splnene.. Neteller ani MB nepouzivam, preto tie vybery cez kreditku.
You can request your withdrawal via your account cashier for processing. Kindly note withdrawals are not processed [replacer_a] to credit cards. You can request a bank wire withdrawal instead.
We appreciate your understanding.
Vie mi niekto pomoct co ma robit?